Payment & Dispatch

1. General

The Terms And Conditions govern the sale of all products and services by Trenz Electronic GmbH ("TRENZ" or "Seller"). The undermentioned delivery conditions extend this contract. Buyer agrees with our terms and conditions.

2. Payment

Prepaid orders, Paypal and credit card payments are accepted. In addition, COD payment within Germany is possible. All amounts will be in Euro (EUR). With exception a payment on invoice may be agreed for schools, universities and public institutions.

2.1 Credit Card Payment

EuroCard/MasterCard and Visa credit cards will be accepted. Please enter your card data during ordering. Your data transmission will be secured by SSL.

2.2 Paypal

At the end of the order you'll get forwarded to PayPal and have to enter your login details. Then confirm your payment please and complete the order. We will pay the PayPal charges for you.

2.2 C.O.D

Cash-On-Delivery payment will be accepted only for shipments in Germany. The following fees are required on C.O.D payment:
0,3% of the total value, at least 5,90 EUR within Germany. All costs are shown before the order is finished. The delivery may not be partitioned.

2.3 Prepaid Order

After placing your order, you will receive a order confirmation containing your order details and our bank account information. The delivery will be made after reception of the whole amount invoiced including all additional fees and transfer costs. Please ensure a fast bank transfer after reception of the invoice. Otherwise, the purchased goods may be discontinued in the meantime.

3. Cost of Delivery

Packaging, shipment, C.O.D. fees (in case Cash On Delivery payment is possible) and insurance costs are updated continuously. The actual amounts will be stated by the shop during the checkout process.

Free delivery with default shipping from 65 Euro order value within Germany. Express shipping and Cash-on-delivery fees are excluded.

4. Customs charges and fees for non EU countries

Additional charges can be applied to the customer for customs, fees and taxes in case of delivery to non-EU countries.